– Environmental Sanitisation (with a Third-Party Certification)
Cleaning Protocol (internal)
- Sheets and towels: specialised laundry sanitises the linen provided during the rental. The personnel in charge of changing the linen uses disposable gloves.
- Cleaning staff: the cleaning staff of the villas uses the following items:
2.2. Disposable gloves
2.5. Hand disinfectant gel
- Cleaning personnel uses alcohol/Candeggine for cleaning surfaces and direct contact elements.
- The kit of disposable products for guests includes:
4.1. Hand disinfectant
4.2. Antibacterial detergents
4.3. Antibacterial wipes for surface cleaning
- Air conditioning: constant monitoring and cleaning of the air conditioning filters.
An authorised and specialised company is in charge of the villa sanitisation.
– Cancellation Policy
A full refund of the reservation will be provided if the government (or equivalent state body) advises against travel due to COVID-19:
- During the booking period
- And in the specific area where the booked accommodation is located
In all other cases, the general booking conditions will apply (specifically articles 5, 6 and 7, found at Booking Conditions).